Privacy Policy

We collect information through your direct interactions with us and your use of our services:

• Account & Profile Data: Name, email address, password, company name, role, and preferences.
• Service & Usage Data: Records of ‘in-product’ actions (e.g., comparisons, repository links), login credentials/email associated with account access, and content/data you upload.
• Device & Log Data: Standard internet log information, visitor behavior patterns, IP address, operating system, region, language, time zone, and browser version.
• Support & Communications: Records of conversations with our sales, support, or development teams, including live chat sessions and social media interactions.
• Events & Marketing: Information provided during events (online or in-person) and data from surveys or promotions.
• Recruitment Data: For job applicants, we collect contact details, recruitment info (references, right to work), test results, and recorded interview calls.

We process your data based on legitimate interests, contractual necessity, or legal obligations:

• Service Provision: To provide, maintain, and improve our services, process transactions, and send technical notices.
• Diagnostics: We use error reports to diagnose software problems and provide solutions.
• Product Development: We analyze usage patterns and feedback from pilot programs to guide development decisions.
• Marketing: We send information we believe is relevant to you based on your context, provided you have not opted out.
• Quality Assurance: We record certain calls for training and use AI systems to review interactions for service improvements.

We use cookies to identify unique users and improve website functionality.

• Essential Cookies: Necessary for website operation; these can be blocked via browser settings but may impact site functionality.
• Non-Essential Cookies: Used for tracking movement and engagement (e.g., Google Analytics). These are used only with your consent where legally required.
• Do Not Track: Our websites do not currently honor DNT signals.

We do not sell, rent, or loan personal data to third parties. We only share information in the following circumstances:

• Service Providers: With third-party providers for payment processing, support ticketing, and calendar scheduling.
• Legal Requirements: To comply with court orders or for fraud identification.
• Business Transfers: In connection with a reorganization, merger, or sale of assets, ensuring your privacy remains protected.
• Artificial Intelligence: When using third-party AI, we ensure data stays within an Evidentra-designated environment and is not used to train external models.

• Security Measures: We use encryption for transactions and data at rest, maintain ISO 27001 / NIS2 compliance, and conduct regular security assessments.
• Retention: We keep your data only as long as necessary to fulfill the original purpose or comply with legal obligations.

Under GDPR, you have the following rights regarding your data:

• Access and Portability: Request a copy of your data or transfer it to a third party.
• Correction and Erasure: Correct inaccurate data or ask us to delete your information.
• Objection and Restriction: Object to how we use your data or ask us to restrict its handling.
• Withdrawal of Consent: Withdraw consent at any time.

To exercise these rights, contact [email protected].

If you have questions or wish to make a complaint regarding our privacy practices, please contact us: